Privacy Policy

Privacy Policy

Introduction

Welcome to http://tankless-water-heater-seattle.scoopsaga.com (hereinafter referred to as “Tankless Water Heater Seattle,” “we,” “us,” or “our”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • Authorized User Access: When you use our applications and services as a registered or authorized user, we collect and process your data to provide personalized functionality and support.
  • Website Visits: Any time you visit our websites, we may track your interaction through analytics tools to improve our online experiences.
  • Communication: We communicate with users via various channels, including emails, newsletters, phone calls, and SMS messages. By engaging with these communications, you agree to the collection of relevant data for the purpose of personalization and service improvement.

Personal Data Collection

We collect several types of personal information to enhance your experience and facilitate our services:

  • Account Information: Details associated with your user account, such as username, email address, and password hash.
  • Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions securely.
  • Financial Information: Data related to your financial status or banking accounts (if voluntarily provided) to offer personalized services.
  • Purchase Information: Items purchased, order history, and preferences to enhance our product recommendations.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information to provide location-based services and improve app performance.
  • Location Data: Your geographic location, provided voluntarily or through device settings, to offer personalized content and services.
  • Feedback and Reviews: Comments, ratings, and reviews you submit help us improve our products and services.
  • Social Media Information: If you choose to log in via social media accounts, we may collect data from those platforms (with your permission).
  • Product Information: Details about the products you interact with on our sites, including viewing history and added items, to inform marketing efforts.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies for several essential purposes:

  • Strictly Necessary: These cookies enable core features of our website and apps, ensuring basic functionality.
  • Preferences: Customizing your experience by remembering settings and preferences.
  • Analytics: Tracking user behavior to analyze trends, monitor site performance, and enhance the overall user experience.

Users have control over non-essential cookies through our Cookie Manager, allowing them to choose their preferred settings.

Data Retention and Deletion

We adhere to data retention policies that are in line with legal requirements and our business needs. The period for which we retain personal data depends on the purpose of collection:

  • We keep account information, payment details, and purchase history as long as necessary for accounting, fraud prevention, and tax compliance (up to 7 years).
  • Financial and medical data may be stored securely for longer periods as required by law or for historical research purposes.
  • Once the purpose for which personal data was collected is no longer relevant, we delete or anonymize it unless subject to a legal obligation to retain it.

Data Security

Protecting your data is of utmost importance to us. We implement robust security measures to safeguard personal information:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict data protection standards.
  • Regular Security Audits: Our systems undergo periodic security assessments to identify and mitigate potential vulnerabilities.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If we learn that we have collected such data, we will take steps to delete it promptly.

Your Rights (Subject to Local Laws)

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: Correct any inaccurate or incomplete information.
  • Erasure/Right to be Forgotten: Request the deletion of your data in certain circumstances (subject to legal exceptions).
  • Restriction: Limit the use and disclosure of your data.
  • Data Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific or all purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights or for data-related inquiries, please contact our Privacy Team at:

Policy Updates and Modifications

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For questions regarding privacy, data usage, or unsubscription requests, please reach out to us via: